Settings
Manage organisation access, intelligence defaults, commercial controls, account governance and audit visibility from one administrative workspace.
Account
Panic Alarm
Open the Panic Alarm page (not shown in the sidebar). Add it to your home screen on mobile for quick access.
To reset/cancel a panic, open the Panic Alarm page and select Cancel / Reset.
Organisation
Your team's shared workspace — Assets, Travellers and Feeds are synced across all members.
Your Plan & Access
Your organisation's current data tier, enabled modules and seat role.
Organisation Profile
Configuration set during onboarding — used by Profile, Live Alerts, Power Outages and Transport Status.
Office Locations
Registered offices used for proximity alerts on Power Outages and Transport Status.
Escalation Contacts
Contacts notified when a BOLO is activated, a check-in is missed, or a panic alarm is triggered.
Billing
Loading…Update card, invoices, cancel or resume your plan.
Legal & Support
Policies, terms, and how to get help with CityIntel.
Need help? Email contact@city-intel.com.
Customer Success & Account Reviews
Latest account review notes, follow-up items, and expansion pipeline status for this organisation.
Customer Success Overview
Portfolio health, renewal timing and expansion indicators for this organisation.
Contracts & Agreements
Subscription agreement, SLA, DPA, purchase order and other agreement status for this organisation.
SLA Management
Assigned SLA tier, support targets, review timing and service ownership for this organisation.
Credit Notes & Billing Adjustments
Credit note history, linked invoices, revenue adjustments and customer credit balance for this organisation.
Procurement & Purchase Orders
Procurement contact, accounts payable details, PO requirement, invoice reference rules and active purchase order information for this organisation.
Enterprise Account
Stakeholders, account ownership, organisation hierarchy and strategic review status.
Account Ownership
Organisation Hierarchy
Stakeholder Directory
Strategic Reviews
Executive Commercial Summary
High-level commercial exposure for this organisation, linked to contracts, SLA, renewals, credits and enterprise ownership.
Audit & Activity Centre
Track who changed what, when it happened, and which part of CityIntel was affected.
| Time | Actor | Category | Action | Entity | Summary | Details |
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