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CityIntel
Operational workflow control

Operations Tasks

Operational action layer for task ownership, linked cases, linked alerts, intelligent task suggestions, notes and optional organisation SLA tracking.

CasesNotifications
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SLA modeOptional
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Intelligent Task Suggestions

V2 detects likely follow-up actions from notifications, cases, welfare, tracking, travel and intel signals. Operators can create tasks manually or accept suggested tasks.
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Task Queue

Filter by status, priority and ownership. SLA is optional and only applies where enabled per task.
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Select a task or create a new one.